Current status: Our first public digital products are in preparation, and this website does not provide user accounts. When an applicable product launches, this page will identify its in-product deletion path and product-specific scope.
How to request deletion
- Prefer the product's in-app route, such as “Settings → Account & security → Delete account,” when available;
- Alternatively, email wude2734@gmail.com with the subject “Account deletion request”;
- Include the product name and the email address or non-sensitive identifier used for the account. Never send a password, one-time code, complete identity document or payment-card information;
- To prevent unauthorized deletion, we may reasonably verify the request through a contact method already associated with the account.
What is deleted
After verification, we will delete or anonymize data directly associated with the account that is no longer needed, which may include profile information, in-app preferences and related service records. Some information may be retained when necessary:
- Records required by applicable law, accounting, tax or regulation;
- Information necessary for fraud prevention, security audit, dispute handling or legal rights;
- Statistics that have been anonymized and cannot reasonably be linked back to you;
- Isolated backup copies that remain until overwritten under the normal backup cycle.
Timing
We normally confirm progress within 15 business days after receiving a complete, verifiable request. If complexity, law or technical constraints require more time, we will explain the reason and expected completion date.
Partial deletion or correction
If you want to keep the account but access, correct or delete particular information, specify the requested scope. We will respond under applicable law and the product's actual capabilities.
Need help?
Email wude2734@gmail.com. See our Privacy Policy for more information.